Wednesday, April 20, 2016
TL;DR Crews from our wastewater and zoo get together twice a year to clean out the moats in the gorilla exhibit. It's fast work now -- compared to what it was -- but shows what can happen when two departments work together. Also, it was just kind of fun to be in an exhibit at the zoo.
Posted by Aly Van Dyke at 11:49 AM
Tuesday, April 5, 2016
TL;DR 368-3111 serves as Topeka's A to Z service line - you can basically call about anything, and the call center will do their best to help you. But most of the calls relate to water service, including payments and, sometimes, shut offs. Those lead to some pretty terrible experiences, but our call center reps are well-versed in handling irate customers.
Posted by Aly Van Dyke at 10:58 AM
Wednesday, March 30, 2016
TL;DR Topeka isn't as crazy as you might have seen on Parking Wars (yes, our staff has seen the show). There are times when violators get angry, but letting them vent and explaining the ordinances usually does the trick. Parking control is more about making room for everyone than writing tickets. If you have questions about parking, hit up 785-368-3916 or the website.
Posted by Aly Van Dyke at 3:46 PM
Wednesday, March 9, 2016
TL;DR Topeka has an extensive water treatment process that takes a full day from river to tap. And because it's on everyone's mind: None of our water mains are made of lead -- only lead in the City is found in service lines and interior plumbing of older homes, and they've never been above EPA regs. Also, the Kansas River has hard water, so very little corrosion (you can think those white rings around your faucets for that).
Posted by Aly Van Dyke at 3:08 PM